Privacy Policy

The Digging Pit · Last updated 2026-05-20

Who we are

The Digging Pit is a vintage clothing reseller based in Denver, Colorado, operating an online store (the-digging-pit.myshopify.com) and a physical retail location. This policy describes how we collect, use, and safeguard personal information.

Information we collect

How we use information

We use the information we collect to fulfill orders, communicate with customers about purchases, operate our point-of-sale and inventory systems, and send transactional SMS notifications to internal staff about inventory events. We do not sell, rent, or share personal information with third parties for marketing purposes.

SMS communications

The Digging Pit may send transactional SMS notifications to authorized staff and business associates for operational purposes — including inventory sale notifications, low-stock alerts, and high-priority "grail" item alerts. Recipients opt in by adding their phone number to the company's internal staff alerts list and may opt out at any time by replying STOP to any message, or by contacting ownership directly. Message and data rates may apply. We do not sell, share, or rent phone numbers collected for SMS communications. Phone numbers are stored on our internal servers and are not displayed publicly.

Data sharing

We share customer order information only with the service providers we use to operate the business: Shopify (storefront and order processing), Square (in-store payment processing), Twilio (transactional SMS), and shipping carriers. Each provider is bound by its own privacy obligations.

Data security

Customer data is stored within the systems of our service providers (primarily Shopify) and on our private infrastructure protected by HTTPS, authentication, and standard security practices. We retain order information for as long as needed to fulfill orders, comply with tax and accounting requirements, and resolve disputes.

Your rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, or for any privacy-related question, contact us at dig@thediggingpit.com.

Contact

The Digging Pit
Denver, Colorado
dig@thediggingpit.com

Effective date: 2026-05-20. Policy may be updated; the most recent version is always available at this URL. See also our Terms & Conditions.